Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and IRS Resolution Service LLC ("Company," "we," "us," or "our"), a Nevada limited liability company, governing your access to and use of our website at irsresolutionservice.com and all related services.

By accessing our website, submitting a contact form, creating an account, or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use our Services.

We reserve the right to modify these Terms at any time. Changes become effective upon posting. Your continued use of our Services constitutes acceptance of modified Terms.

Services Provided

IRS Resolution Service LLC provides professional tax and IRS resolution services through Romeo Razi, CPA, a licensed Certified Public Accountant. Our services include:

• IRS notice analysis and response preparation
• Filing of delinquent and late tax returns
• Offer in Compromise preparation and negotiation
• Penalty abatement requests
• Installment agreement and payment plan negotiation
• IRS audit representation and appeals
• Collection Due Process hearing representation
• IRS transcript retrieval via authorized e-Services API
• Free IRS notice decoder tool (informational only)
• Professional community membership for CPAs and Enrolled Agents

The specific scope of services for each engagement will be agreed upon in a separate engagement letter or service agreement prior to commencement of work.

Not Legal Advice

Our free IRS notice decoder tool provides general informational guidance only. It is not a substitute for professional advice tailored to your specific situation. For matters involving Tax Court, criminal tax matters, or complex legal questions, we recommend consulting a qualified tax attorney.

IRS Resolution Service is not affiliated with the Internal Revenue Service or any government agency.

Client Responsibilities

You agree to:

• Provide accurate information — You represent that all information you provide to us is true, accurate, and complete. Providing false or misleading information may void our engagement and may have legal consequences.
• Respond promptly — IRS matters often have strict deadlines. You agree to respond to our requests for information and approvals in a timely manner. We are not responsible for adverse outcomes resulting from your failure to respond promptly.
• Review documents — You are responsible for reviewing all documents before they are filed with the IRS. You must approve all filings before submission.
• Maintain records — You agree to maintain copies of all tax records, notices, and correspondence for your own records.
• Disclose all relevant information — You agree to disclose all information relevant to your tax situation, including prior filings, payments, and communications with the IRS.

Fees & Payment

Fees for our services vary based on the complexity and scope of each engagement. Fee structures include flat fees, hourly rates, retainers, and contingency arrangements where permitted under IRS Circular 230.

Specific fees will be disclosed and agreed upon before work begins. By engaging our services, you agree to pay all applicable fees as specified in your engagement agreement.

• Payments are processed securely through Stripe
• All fees are in U.S. dollars
• Refund policies are specified in individual engagement agreements
• Community membership fees are billed monthly or annually as selected, with the first month free for founding members
• Community memberships may be cancelled at any time; no refunds for partial billing periods

IRS Authorization (Form 8821)

To retrieve your IRS tax transcripts, we require you to authorize us via IRS Form 8821 (Tax Information Authorization). By signing Form 8821 through our platform:

• You authorize Romeo Razi, CPA / Taxed Right LLC to receive and inspect your IRS tax information for the years and forms specified
• This authorization is read-only — it does not authorize us to make changes to your account or file documents on your behalf without a separate Form 2848 (Power of Attorney)
• You may revoke this authorization at any time by notifying us in writing and submitting a revocation to the IRS
• Transcripts retrieved under this authorization are used solely to provide services to you and are handled in accordance with our Privacy Policy

Confidentiality

All information you provide to us in connection with our services is treated as strictly confidential in accordance with:

• IRS Circular 230, which governs the conduct of practitioners before the IRS
• The AICPA Code of Professional Conduct
• Nevada CPA licensing requirements
• Our Privacy Policy, incorporated herein by reference

We will not disclose your confidential information to any third party without your consent, except as required by law or professional regulations.

Limitation of Liability

To the maximum extent permitted by applicable law, IRS Resolution Service LLC, its members, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of or inability to use our Services.

Our total aggregate liability for any claims arising out of or related to these Terms or our Services shall not exceed the total fees paid by you to us in the twelve months preceding the claim.

Some jurisdictions do not allow limitations on liability, so some of the above limitations may not apply to you.

No Guarantee of Outcome

We represent that we will provide services with the professional competence, diligence, and integrity expected of a licensed CPA. We do not guarantee that any Offer in Compromise will be accepted, any penalty will be abated, or any specific result will be achieved.

Community Membership

Our professional community is available to licensed CPAs, Enrolled Agents, tax attorneys, and other qualified tax professionals. By joining:

• You represent that you hold the professional credentials you have stated
• You agree to maintain respectful, professional conduct in all community interactions
• You understand that content shared in community calls and forums is confidential and may not be recorded, redistributed, or shared outside the community without permission
• Community membership does not create a CPA-client relationship between you and Romeo Razi
• We reserve the right to remove members for conduct that violates these Terms or community standards
• Founding member pricing is locked for the duration of continuous membership

Acceptable Use

You agree not to use our Services to:

• Provide false or misleading information to us or the IRS
• Engage in tax fraud, evasion, or any illegal activity
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with the operation of our website or services
• Use automated tools or bots to access our services without authorization
• Violate any applicable law or regulation

Violation of these restrictions may result in immediate termination of your account and engagement, and may be reported to appropriate authorities.

Intellectual Property

All content on our website, including text, graphics, logos, and the IRS notice decoder tool, is the property of IRS Resolution Service LLC or its licensors and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

Work product we create specifically for you in connection with your engagement (e.g., response letters, OIC applications) belongs to you upon full payment of all fees.

Termination

Either party may terminate a service engagement at any time with written notice. Upon termination:

• You will be billed for services rendered through the termination date
• We will return or transfer your files and records upon request within 30 days
• Any pending IRS deadlines will be communicated to you so you can arrange alternative representation
• Our confidentiality obligations survive termination indefinitely

We may terminate or suspend your account immediately, without notice, if you violate these Terms, provide false information, or engage in conduct harmful to our firm or other clients.

Governing Law & Disputes

These Terms are governed by the laws of the State of Nevada, without regard to its conflict of law provisions. Any dispute arising from these Terms or our Services shall be resolved through binding arbitration in Clark County, Nevada, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property violations.

You waive any right to a jury trial or to participate in a class action lawsuit in connection with our Services.

Contact

Questions about these Terms should be directed to: